The use of this site is governed by the terms and conditions set out below. Please ensure that you read them carefully as your use of this site indicates your acceptance of these terms and conditions and your use of the site is governed by these terms and conditions.
DISCLAIMER:
You agree that your access to, and use of, this site is subject to these terms and all applicable laws and is at your own risk. While Living Creatively has taken reasonable care in preparing the information and data contained on this site it is provided on an "as is, as available" basis without warranty of any kind. You should note that information and data contained on this site may not necessarily apply in your particular circumstances.
Living Creatively, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns
- makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.
- will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
- make no representations, express or implied, about the accuracy of the information and data contained on this site;
- make no representations, either expressed or implied, as to the suitability of information and data contained on this site for a particular purpose;
- make no warranties, express or implied, that information or data contained on this site is free of infection by computer viruses or other contamination;
- accept no liability for any use of information or data contained on this site or any reliance placed on that information or data.
Links to Other Sites
Living Creatively is not responsible for the information or content of any website that is linked to or accessed by this site. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement, approval, representation or warranty by Living Creatively of the sites or the products or services that are offered by the owners of other websites.
Copyright
The contents of this site are subject to copyright. This copyright is owned by Living Creatively Australia Pty Ltd ACN 127 751 008 (Living Creatively) or in the case of some material, a third party.
The collection, arrangement and assembly of all content on this site is the exclusive property of Living Creatively and is protected by Australian and International copyright laws. The unauthorised reproduction, distribution, transmission, or display of the contents of this site is strictly prohibited. You must not reproduce any content on this site without first obtaining Living Creatively's permission.
Trade Marks
LIVING CREATIVELY, MY CREATIONS, BUY HAND AND CREATIVITY. EVERYONE HAS IT. are trade marks of Living Creatively Australia Pty Ltd ACN 127 751 008 (Living Creatively). These trade marks are not to be used in connection with any other product or service, in any manner which may cause confusion, in any manner which is disparaging of Living Creatively or in any other manner otherwise inconsistent with Living Creatively’s rights as owner of these trade marks. All other trade marks, product names, company names, signs and logos appearing on the web site are the property of their respective owners.
Availability of Products and Services
Products and services that are referred to on this site are not available in all areas. You should check with Living Creatively about availability. Unless otherwise stated, nothing in this site constitutes an offer for the supply of goods or services, or a promise or representation that Living Creatively will supply goods or services.
Living Creatively reserves the right to add, remove or change anything on this website from time to time.
Application to Living Creatively Companies
Unless required by the context or specified to the contrary, any reference on this site (including this Legal Notice) to Living Creatively is a reference to Living Creatively Pty Ltd (ACN 127 751 008).
Applicable Law
This site is created and controlled by Living Creatively. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.
This site may be accessed throughout Australia and overseas. Living Creatively makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.
PRIVACY POLICY:
Living Creatively views the personal privacy of customers as very important and we are committed to safeguarding the personal information we collect as part of the total service we deliver to our customers.
This Privacy Policy is provided to make you aware of how we collect, use and manage personal information we receive from customers. Our Privacy Policy deals with the following:
- the Privacy Act 1988
- collection, use and disclosure of your personal information
- protection of your personal information
- your rights of access to personal information we hold about you, and
- how to contact us.
Privacy Act 1988
The Privacy Act 1988 (Cth) (“the Act”), regulates the way in which many private sector organisations including Living Creatively, collects, uses, keeps secure and discloses personal information. The Act aims to give people greater control over the way information about them is handled, by requiring organisations to comply with 10 National Privacy Principles or to establish an approved privacy code.
The National Privacy Principles apply to Living Creatively and cover areas such as collection, use and disclosure of personal information, data quality and security and access and correction rights for individuals.
Living Creatively highly values privacy and will comply with the Privacy Act 1988 at all times.
Collection of Your Personal Information
Our server records the information provided by your browser when you visit this website. This includes the date and time of your visit, the pages accessed and documents downloaded. It also includes your server's IP address and if you have been referred to this website from another site, the address of the referring site. We mostly use the information to make this website more user-friendly and useful to visitors and to monitor site use.
Information on traffic and online activity is periodically collected from online customers and is only ever used in an aggregated form.
The information allows us to better understand the needs and preferences of our customers. This understanding translates into a better, more relevant range of online services, and an enhanced website experience.
Some areas of this site require and or enable the collection of some or all of the following personal information:
- your name
- your postal address
- your telephone number
- address of premises at which our service is provided, and
- type of service requested.
This information is essential so that we can deliver the service you have requested. It allows us to identify the particulars of the service delivered to you and to contact you when necessary. If this information is not collected, we will be unable to provide you our service and access to all aspects of this site.
In exceptional circumstances, we may also collect and maintain sensitive personal information on a customer / visitor.
Cookies
A cookie is a small amount of information sent from a web server to your computer. This information does not personally identify you, but it does tell us that your computer has visited our website and what areas of the website have been browsed.
Cookies enable our system to recognise your browser and welcome you back to our site.
By disabling cookies, you will not be able to access some of the features offered by www.livingcreatively.com.au . Most internet browsers are programmed to accept cookies. If you would prefer not to receive cookies, you can adjust your internet browser to disable or warn you when cookies are used. However, we recommend you leave your Cookies enabled.
How We Use Your Personal Information
The primary purpose for collecting personal information is to identify our customers. This is essential to ensuring high levels of customer service are maintained.
From time to time we may use your personal information for management or statistical purposes. On these occasions we will use the data to analyse and examine trends and demographics to help us offer you improved services. Data will be aggregated and all personal information will be de-identified so customers are not personally identified.
We may also use your personal information for the purpose of direct marketing and to provide you with information with respect to related products or services. We will only use your personal information or data in these circumstances without your agreement if it has been impracticable for us to obtain your prior consent. However, where we do this, we will provide you with an opportunity to decline receiving any further marketing communications from us.
The type of information we collect from you will depend on what products and services you access on the website.
We may use information, including contact details, which we gather through your use of this site or linked or embedded sites for answering your queries, identifying products and services which we think may be of interest to you, tailoring the site content presented to you so it fits your expected requirements better and for marketing purposes within Living Creatively.
Where you apply for a particular product or service through this site the application form may contain special consents concerning the use of your information. If you give this consent, which will usually be required before the application can proceed, we may use your information as you have permitted and also for the above purposes.
If you provide information to sites linked to or embedded in this site we may see that information but any use of it by us will be subject to this privacy statement.
We use agents and other third parties to provide some services to us and for this purpose we sometimes need to provide them with relevant parts of the information which we have obtained from you and we require them to keep your information confidential and use it only for the purposes for which we are permitted to use it.
If we wish to use any of this personal information or data for any purpose other than those specified above, we will not do so unless we have your express consent to do so or if:
- you would reasonably expect us to use the personal information for that other purpose
- there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health
- we must comply with a legal process served on us;
- we need to protect and defend our rights or property or our account holders;
- we need to identify persons who may be violating the law, these terms of use, or the rights of third parties;
- we suspect that unlawful activity is or has been engaged in and we will use the personal information or data to investigate the suspected unlawful activity, or
- the use is authorised by law or reasonably necessary to enforce the law. These uses may include where we are required to provide information in response to subpoenas or warrants or other legal processes.
Disclosure of Your Information
The information we collect from you is strictly confidential. We will not disclose that information on to other parties unless we are legally required to do so.
We use reasonable precautions to keep your personal information disclosed to us secure. We reserve the right to transfer information in connection with the sale of all or part of our business or assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive your information from a source other than us. We also link to a wide variety of other sites that contain advertisements of third parties. We are not responsible for their privacy policies or how they treat information about their users.
Protection of Your Personal Information
We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete and up-to-date. We may store your information on computer databases and/or in hard copy and we will take all reasonable steps to ensure safe security and privacy of your information.
We will also take reasonable measures so that your personal information is protected from unauthorised access and misuse.
Where we contract out some of our activities, for example data processing or analysis, we will take reasonable steps so that your information is duly protected.
Your records are kept whilst you are connected and otherwise for the periods required by law and on expiry of that period they will be destroyed. Records of personal information no longer required will either be destroyed or permanently de-identified.
Your Rights of Access to Personal Information We Hold About You
You can access the personal information that you provide to us. We will comply with any request to access the personal information held to the extent required by the Privacy Act. There is no fee for making such a request; however we may charge you a small administrative fee for providing this access. We will endeavour to respond to your request within a 30 day period.
If you wish to access or modify personal information which you have provided to us, please email us at enquiries@livingcreatively.com.au
Exceptions to providing access are set out in the Act, but amongst others include:
- where providing access will pose a serious threat to life or health of any individual or pose an unreasonable impact on the privacy of an individual
- where the information relates to existing legal proceedings between us and you and the information would not be discoverable in the process of those legal proceedings, or
- where providing access would be unlawful, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specifically authorised by law.
If we do not allow you to access your personal information, we will provide you with the reasons for our decision. If you believe that the personal information we collect, use or disclose is inaccurate, incomplete or not up-to-date and we do not agree with you, we will post a statement of your claim where that information is kept and accessed.
Forums
You should be aware that when participating in a forum that any personally identifiable information you submit within the forum can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. Living Creatively will not be responsible for the personally identifiable information you choose to disclose/submit in these forums.
Privacy Concerns, More Information and our Contact Details
By emailing Living Creatively at enquiries@livingcreatively.com.au you can:
- make a complaint if you believe that your personal privacy has been breached
- obtain more information about the way we manage personal information that we hold, and
- request access to personal information we hold about you.
For more information on privacy laws, please refer to the Australian Privacy Commissioner’s website - www.privacy.gov.au

